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  • Foto del escritorMichael Haye

To get a new Telus Home services connection, you can follow these steps:


  1. Check Telus availability: Visit the Telus website or contact their customer service to verify if Telus services are available in your area. They will provide information on the availability of internet, TV, and home phone services.

  2. Choose your desired services: Determine which Telus services you are interested in. Telus offers internet, TV, and home phone services individually or as bundled packages. Consider your specific needs and preferences to make the right selection.

  3. Browse service plans: Explore the different service plans available for the selected services. Telus offers various plans with different speeds, channel lineups, and features. Compare the options to find the plan that best suits your requirements.

  4. Contact Telus customer service: Get in touch with Telus customer service to initiate the process of getting a new connection. You can reach them through phone, online chat, or by visiting a Telus retail store. Provide them with your address and the services you wish to subscribe to.

  5. Schedule installation appointment: Once you have provided the necessary details, Telus will work with you to schedule an installation appointment. A technician will visit your location to set up the necessary equipment and establish the connection. Ensure that you choose a date and time that is convenient for you.

  6. Prepare for installation: Prior to the installation appointment, make sure your home is prepared for the installation process. Clear any obstacles or clutter that might hinder the technician's work. If you have any specific requirements or questions, you can discuss them with Telus customer service when scheduling the appointment.

  7. Welcome the technician: On the scheduled day, be available at your home to welcome the technician. They will install the required equipment, such as modems, set-top boxes, or phone adapters, and ensure that the services are activated and functioning properly.

  8. Test the services: After the installation is complete, test the services to ensure they are working as expected. Check the internet connection, TV channels, and home phone functionality to confirm everything is functioning correctly. If you encounter any issues, contact Telus customer service for assistance.

  9. Enjoy your Telus services: Once everything is set up and working, you can start enjoying your new Telus Home services. Take advantage of the features and benefits included in your chosen plan, such as high-speed internet, a wide range of TV channels, or reliable home phone service.

Remember to review the terms and conditions of your chosen plan, including billing details and any contract commitments, to ensure you have a clear understanding of the services and associated costs.

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