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Writer's pictureMichael Haye

How to reduce bill for telus home services?

Reducing your Telus home services bill can be achieved through a combination of reviewing your current plan, negotiating, and optimizing your usage. Here are some steps to help reduce the cost:

1. Review Your Plan:

  • Audit Your Services: Look at your current plan (internet, TV, and home phone). Are there any services you're not using or features you don't need, like extra TV channels or phone features?

  • Downgrade: If you find you're not using the full potential of your plan (e.g., too many channels or a high-speed internet plan you don't fully utilize), consider downgrading to a cheaper option.

2. Bundle Services:

  • Combine Services: Telus often provides discounts when you bundle home services like internet, TV, and phone together. Compare bundle offers to see if you can save.

  • Mobile Bundles: If you also use Telus for mobile service, you may get additional discounts by bundling home and mobile services.

3. Negotiate with Customer Service:

  • Call Customer Service: Mention that you're considering switching providers or looking for ways to save. Companies like Telus may offer a discount to retain you as a customer.

  • Ask for Promotions: Inquire about ongoing promotions, loyalty discounts, or seasonal deals that might not be publicly advertised.

  • Retentions Department: If you're nearing the end of a contract, the retentions department may offer better deals than what's available online or from the general customer service team.

4. Remove Unnecessary Equipment:

  • Return Unused Equipment: If you're renting equipment (like a router or TV box) and don’t need it, return it to avoid rental fees.

  • Use Your Own Router: For internet, you might save money by using your own modem or router instead of renting one from Telus.

5. Take Advantage of Promotions:

  • Seasonal Offers: Telus often has promotions or limited-time offers, especially around major holidays or back-to-school seasons. Keep an eye on those.

  • Referral Discounts: Check if there are any referral programs that give you a discount if you refer a friend.

6. Check Competitor Pricing:

  • Price Match or Switch: Research competitors like Shaw, Rogers, or other local providers. If you find a better deal, you can either switch or use it as leverage when negotiating with Telus.

7. Optimize TV Services:

  • Streaming vs. TV: If you mainly use streaming services like Netflix or Disney+, you might be able to downgrade or cancel your TV plan.

  • Pick and Pay: Telus allows customers to choose individual channels rather than large packages. This may reduce your bill if you're paying for channels you don’t watch.

8. Look for Contract-Free Options:

  • Avoid Long-Term Contracts: If you're not locked into a contract, you might have more flexibility to take advantage of better pricing when new deals are introduced.

9. Review Your Bill Regularly:

  • Catch Errors: Make sure you're not being charged for services you didn’t agree to or promotions that have expired without your knowledge.

  • Monitor Promotions Ending: Promotions often have expiration dates. When they end, your bill could jump unexpectedly. Contact Telus before this happens to renegotiate.

10. Apply for Discounts:

  • Senior, Veteran, or Student Discounts: Telus sometimes offers special discounts for seniors, veterans, or students. Check if you're eligible.

Implementing a combination of these tips should help reduce your Telus home services bill effectively.

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