Here are more strategies to assist in lowering your TELUS bill:
1. Leverage Online Account Management Tools
Use the TELUS app or online portal to monitor your account, identify unnecessary services, and optimize your plan.
2. Auto-Pay and Paperless Billing Discounts
Many telecom providers, including TELUS, offer small discounts for setting up auto-pay or going paperless. Check if this applies to your account.
3. Seasonal Holds
If you're not using certain services for an extended period (e.g., traveling), consider placing your account on a seasonal hold to avoid full charges.
4. Family or Shared Plans
Consolidate multiple lines under one family or shared plan to benefit from group discounts and shared data.
5. Shop Around During Promotions
Keep an eye on TELUS promotions or deals from competitors. TELUS might match a competitor's offer to retain you as a customer.
6. Downgrade Equipment
If you're renting TELUS hardware, like a modem or set-top box, consider purchasing your own equipment or downgrading to a basic option.
7. Loyalty and Retention Offers
Call TELUS’s loyalty department and express concerns about your bill. Loyalty representatives often have access to special offers or discounts to retain customers.
8. Switch to Prepaid Services
If your usage is low or varies, consider a prepaid plan to pay only for what you use.
9. Refer Friends for Credits
TELUS has referral programs that reward you with account credits when friends or family join TELUS using your referral.
10. Use Data-Saving Features
Enable data-saving settings on your devices, limit background app data usage, and use TELUS Wi-Fi hotspots to reduce mobile data consumption.
11. Evaluate Add-Ons
Review add-ons like insurance, premium channels, or extended warranties. Removing unused or unnecessary add-ons can lower your bill.
12. Request a Rate Review
TELUS occasionally offers new plans at lower rates for existing customers. Contact customer service to check if you qualify.
13. Combine TELUS with Koodo or Public Mobile
TELUS owns Koodo and Public Mobile, which often provide cheaper plans. Switching to one of these brands may offer significant savings without losing TELUS’s network quality.
14. Cancel Unnecessary Services
Audit your bill for any unused services or subscriptions, such as voicemail, call display, or streaming services, and cancel them if not needed.
15. Track Promotions Regularly
Subscribe to TELUS’s email list or follow them on social media to stay updated on new promotions or offers.
If you're unsure about any of these options, contacting TELUS support directly can help you understand what discounts or changes are applicable to your account.
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