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Writer's pictureMichael Haye

To configure your Telus home security system


follow these general steps:

  1. Unbox and Set Up: Unpack your system components, including the control panel, sensors, cameras, and other devices. Place them in their intended locations.

  2. Download the App: Install the Telus Home Security app on your smartphone from the App Store or Google Play.

  3. Create an Account: If you don’t have an account, sign up using your email address. Follow the prompts to create your profile.

  4. Connect Devices: Open the app and log in. Follow the instructions to connect your devices. You may need to scan QR codes or enter device IDs.

  5. Set Up Monitoring Zones: In the app, configure your monitoring zones. This includes setting up motion sensors, door/window sensors, and cameras.

  6. Customize Settings: Adjust settings like notifications, schedules, and arming modes (e.g., home, away, night).

  7. Test the System: After everything is set up, test each component to ensure it's functioning correctly. Check sensors and cameras for responsiveness.

  8. Review User Manuals: If needed, refer to the user manuals for specific devices for detailed configuration steps.

  9. Contact Support: If you encounter issues, contact Telus support for assistance.

Make sure to keep your system updated and regularly check the app for alerts and notifications!

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