To reset your TELUS PVR, follow these steps:
Press the Menu button on your remote control.
Select Settings.
Select General.
Select System Information.
Select System Resources.
Check if the Disk Status is listed as Present. If it is, then that is your PVR.
Unplug the power cord from the back of your PVR or from the power outlet.
Wait for 2 minutes.
Reconnect the power cord to the back of your PVR or to the power outlet.
Wait for a few minutes until the Link and Power lights are on.
If you are still experiencing issues with your TELUS PVR, you can find more troubleshooting tips on this page 12. Alternatively, you can contact TELUS customer service by calling 1-866-558-2273 or dialing *611 on your TELUS mobile phone 3. You can also visit the TELUS Support & Help Centre 1 to get help with your TELUS device or service. You can also use the TELUS Assist virtual assistant to get instant answers to your questions 1. If you prefer social media, you can reach out to TELUS Support on Twitter by sending a direct message to @TELUSSupport 1.
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